Refund Policy
The Details
Thank you for shopping with us at Digital Collectives. We take pride in the quality and uniqueness of our digital products, and we’re committed to providing a smooth customer experience.
❗ All Sales Are Final
Due to the nature of digital products, all sales are final and non-refundable. Once a digital file has been downloaded or accessed, we are unable to offer refunds, returns, or exchanges.
By completing your purchase, you agree to these terms and understand that:
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No refunds will be issued for accidental purchases.
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No refunds will be given due to incompatibility with your device or software. Please read all product descriptions carefully before purchasing.
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No exchanges will be made once the product has been delivered via download link or email.
Order Issues
If you experience a problem with your file (e.g., corruption, missing content, or an error in the download link), please contact us at digitalcollectivesco@gmail.com within 7 days of your purchase.
We’ll be happy to assist you and ensure you receive the correct file.
Need Help?
If you have any questions before purchasing or need help choosing the right product, feel free to reach out via our Contact page or email us at digitalcollectivesco@gmail.com